Showing posts with label Frank Chirwa. Show all posts
Showing posts with label Frank Chirwa. Show all posts

Monday 24 August 2015

Chikwawa Customer Wins Samsung Galaxy S6 Edge in Be Your Own Bank-Transact&Win Promotion

Thomas Banda from Chikwawa is a Samsung Galaxy S6 Edge winner during the second draw of Standard Bank internet banking promotion.



Standard Bank launched 'Be Your Own Bank Transact& Win' promotion for its customers having current account with internet banking option.



"This is a good news" Banda reacted in a telephone call when the bank called him to inform of his win in the promotion.



"This internet banking is helpful especially down here in Chikwawa because it is very convenient" said Banda while encouraging fellow customers to use the internet banking facility
Chirwa (in white shirt)
Speaking in Lilongwe Standard Bank’s Sales and Customer Experience Manager, Frank Chirwa said the competition has received positive response from customers and that the bank is surpassing its target on customers registering for internet banking.



“Our target was 2000 registrations in three months, but we have seen 1700 so far.” said Chirwa



Within the first two weeks of the promotion the bank recorded 400 registered new users



“From these results, we are seeing that people are interested in internet banking transaction, but let’s transact more because there are lots of prizes waiting for customers.”



With a minimum of four transactions every two weeks using internet banking, one stands a chance to win the fortnight's promotion prizes; 15 caps, 15 T-shirts and 5 flash discs and Samsung Galaxy S6 Edge. 



The promotion Grand prize money is K1 million and K500 thousand for runner-up and third placed winner will walk away home with a DSTV Explorer plus a month's Premium subscription which will be given at the end of promotion in October.

Tuesday 28 July 2015

Deposit-Taking ATMs Reducing Banking Hall Congestion- Standard Bank

Standard Bank
Woman depositing money on ATM






























Standard Bank Malawi says the newly launched deposit-taking Auto Teller Machine (ATM) services have significantly reduced queues in its banking halls across crevice centres in the country. 


In its quest to continue moving its customers forward Standard Bank on 22nd May 2015, launched deposit-taking ATMs is in line with the bank’s continued improvements in digital banking capabilities in response to increasing customer preferences.


Frank Chirwa 
Speaking in an interview, Standard Bank’s Sales and Customer Experience Manager, Frank Chirwa while encouraging customers to utilize the Deposit-taking ATMs, said unlike the past, the bank has reduced congestion in banking halls.


He said, with capacity of making deposits of up to K40 thousand at a time, customers are able to deposit quickly without getting inside of the banking hall hence the reduced incidences of congestion. 


“We don’t want our customers to queue.” Said Chirwa “What you have to do is go outside and find ATM and deposit. In that way you are able to do deposit during both day and night. So you don’t have to wait for the bank to open”


When launching the service, Standard Bank announced that the new service is available at existing ATM points across 11 strategic branches of the bank and that Customers must use their personal ATM cards in order to interact with deposit-enabled ATMs.

Monday 20 July 2015

Standard Bank Introduce ‘Be Your Own Bank Promotion’

Standard Bank Capital City Branch

Standard Bank launches ‘Be Your Own Bank—Transact & Win’ promotion for existing Current Account Customers and those opening Current Account with complete Internet Banking service option.




The Bank announced that Customers stand a chance of winning K1 million grand prize and K5 hundred thousand for runner-up and many other fabulous prizes up for grabs during fortnight lucky draws.




Launching the promotion, Standard Bank’s Sales and Customer Experience Manager, Frank Chirwa said the promotion aims at empower customers to be their own bank managers by conduct Current Account transactions using bank’s Internet Platform.



Frank Chirwa

He said Current Account customers registered on Internet Banking must transact a minimum of four times every two weeks, and have higher chances of winning with more transactions.



The promotion the promotion which runs from 17th July to October 30, 2015, enables Current Account customer transact virtually from their phone or computer using Standard Bank’s Internet Banking platform.




“We are trying to focus on the customer to make sure that whatever they do on the internet banking is rewarded.” said Frank Chirwa




“We are looking at customers that are new to the Bank. There are some customers that are already with us but don’t have internet bank while others have internet banking but they don’t use it, so we are trying to encourage those to make sure that they are able to use our platform.” Added Chirwa




He also assured that the Standard Bank internet banking is; reliable, smart, safe, secure and fast convenient since customers can transact at any time and from anywhere without them physically visit the bank.




“Our system is accredited globally and is managed by our team in South Africa Center” he said
“It has taken years of careful planning and continuous improvement of our digital banking platform with the objective of giving customers peace of mind, security and flexibility, the same leverage enjoyed by all our customers globally” said the Sales and Customer Experience Manager




He said customers will get trained on transacting using internet banking and will be followed up after two weeks.




‘Be your own Bank-Transact & Win’ is the third initiative from Standard Bank under the financial institutions digital offering this year. The others are deposit-taking ATMs and ATM card-based Swipe for customers shopping at a leading retailers and service providers.





Fast Facts on the ‘Be your own Bank-Transact & Win’




The third place winner will walk home with a DSTV Explorer plus a month’s subscription. Other fabulous prizes up for grabs during fortnight lucky draws are in the promotion are Samsung Galaxy S6, flash discs, caps and T-shirts. Promotions runs from July 17 to October 30th, 2015.




To stand a chance of winning existing Current Account Customers need to register for Internet Banking while potential ones should open a Current Account complete with the Internet Banking Service option.




The customers must ensure to transact a minimum of four times every two weeks, and the more transactions one conducts, the higher their chances of winning.




With this internet banking system, there is no time for queuing to check your balance and pay bills at Standard Bank, a customer need just to press a button.