Showing posts with label Airtel. Show all posts
Showing posts with label Airtel. Show all posts

Thursday 26 May 2016

Win K5 million In Airtel Malawi Tayale Tayale Promo

Francis Matseketsa








Airtel Malawi has unveiled yet another exciting promotion dubbed Tayale- Tayale promotion.

The promotion which will run for a period of three months, ending in August, 2016 this an Airtel Money’s mobile money portfolio and that one lucky customer will at the end of the promotion win a grand prize of a whooping K5 million preluded by 2 lucky subscribers who each month will win K1 million each.

When unveiling the promotion in Lilongwe, Airtel Money Country Director Francis Matseketsa said Tayale-Tayale promotion is Airtel’s mission to innovate, grow and continue being the people’s brands of choice.
Matseketsa said through this promotion

“We are encouraging customers to come on board to Airtel money and also come out of pillow and mattress kind of banking and use their mobile phones to transact as banking in their pocket.”

He therefore encouraged Airtel customers who are not yet on Airtel Mobile Money to get registered and start transact and win the prizes in the promotion.

The promotion will run until August 31, 2016 and the company is giving away a total prize money worth K25 million.

Mr. Matseketsa indicated that on daily basis, 100 people will win K2 thousand each throughout the period of promotion and that these daily winners will be determined by selecting the first 10 customers who pay bills on Airtel Money every hour between 8 am and 6 pm every day.

In terms of eligibility for the competition, he said only Airtel Money registered customers who transact on Airtel Money via bill payments, grocery purchases or sending money to family and friends within Malawi with minimum transaction amount of K2 thousand will qualify to enter the promotion.

“Customers will also be able to check their numbers of entry by dialing *727#” He said adding that draws will be conducted at the end of every month.

Tuesday 3 May 2016

Standard Bank Partners With Airtel Money To Let Customer Bank Closer To Home

Margaret Kubwalo and Matseketsa 

Standard Bank has partnered with Airtel Money in order to give customers seamless control of their financial transactions and take financial inclusion to a higher level.


Head of Personal and Business Banking Margaret Chaika Kubwalo said the bank is moving the next step forward in providing convenience and efficiency to customers by providing them platform that allows them push and pull money to and from their Standard Bank and Airtel Money Accounts.

The platform enables Standard Bank customers manage their money when making various transactions such as utility bills, airtime purchases and transfers and account balance.

Kubwalo
"Now a Standard Bank customer doesn't need to come to Standard Bank to cash money from an ATM and push it to Airtel Money through Airtel Money agent. Now all that can be done in the convenience of their home." She said

Kubwalo also indicated that this partnership offers opportunity to Airtel Money customers who have no bank accounts but wishes to open an account with the bank. She said such Airtel customers are well come to open account with Standard Bank and move their mobile wallet from Airtel Money account to Standard Bank and start to access to other banking services not offered by mobile money.

Matseketsa

For his part, Airtel Money Country Director Francis Matseketsa said the joint financial service confirms Airtel Money as the market leader in mobile money transfers.

As a service, Airtel Money has gained massive acceptance from our growing customer base during its four years in operation. Across, Africa, Airtel Money is the most widely used means of money transfer. On the other hand, Standard Bank as a financial services provider is a market leader on the continent. This partnership is about two best brands working together for the mutual benefit of our shared customers, said Matseketsa


He said the partnership will save customers time and money and is backed by the robust ICT network platforms the two providers are backed up with.

About the service, Matseketsa explains, "If one has a bank account with Standard Bank, will be able to pull money from one's bank account into mobile money wallet then start to do all Airtel money services like send money to relatives, pay bills, even approach the nearest Airtel Money agent to withdraw cash. So that is convenience."

"Further more, They can also move extra-money in their wallet to their bank account. So you can imagine a farmer in the rural area they have sold their harvest and they get cash. They load cash within their area where there is no standard bank branch and they push that from mobile wallet of airtel money into their bank account and they can interact with their bank any time.

Wednesday 27 April 2016

Mphwiyo Shooting Case: Court Ban Communication Btwn Accused and Chiumbuzo Family


Manondo
High Court justice Michael Mtambo has granted state an order restraining three accused persons answering attempted murder trial of Paul Mpwiyo to temporally stop communicating with Chiumbuzo family, the close relations to first accused, McDonald Kumwembe.

“Accused persons and all agents should not contact Luciano Chiumbuzo and all his nuclear family” ordered Mtambo on Tuesday evening at Lilongwe High Court  

The order come following ‘rebuttal evidence’ application made by State relating to alibi of suspected gunman, Kumwembe who stand by his claim that he was in Mozambique when Mphwiyo was shot in the night of September 13, 2013.

Director of Public Prosecution (DPP) Mary Kachale said state would like to rebut his excuse by bringing four witnesses among them are members from Chiumbuzo family who are related him. 

State evidence through Airtel mobile company call logs indicates that during the period in question, Kumwembe cell phone was actively used in communicating with second accused Pika Manondo here in Malawi up until the morning of September 14. Call logs, shows the morning of September 14, the two met in Dedza, the neighboring district of Lilongwe, where they communicated to each other using network tower for Dedza market.

But his earlier testimony, Kumwembe said he left his mobile phone in Malawi with his cousin, Luciano Chiumbuzo so he can communicate with Pika and any other person on number of business issues while he was away. Kumwembe who claim to have left the country though Dedza boarder agrees with witness of Pika that it was Luciano Chiumbuzo who had met with Pika in Deza in the morning of September 14.

Mphwiyo who until the time of attempted murder was serving as Budget Director at Ministry of Finance was shot while entering the gate of his home at area 43 in Lilongwe.

Director of Public Prosecution (DPP) Mary Kachale made the rebuttal application immediately after defense had closed its case

“What the law allow is that when the defense have given their case and there are what we consider as new matters that we could not have reasonably foreseen then in that case the State is allowed to bring in the rebuttal evidence so that is what we want to do” said Kachale in an interview

The matter has been adjourned to May 9, 10 and 11, 2016 but before adjournment Judge Michael Mtambo advised parties that court must finish dealing with the new business within the specified dates. It is now expected that after concluding with new business, parties will submit whether the suspects are guilty or not guilty.

In the day, Second accused Pika Manondo paraded Airtel expert to speak about network and how it precisely locate position of the phone making or receiving a call. Before the expert was introduced in the court, parties had met to define scope of evidence the defense were looking from Airtel since the company is also prosecution witness.

Pika brought Airtel expert to clarify because it is believed that he was present at the shooting scene in Area 43 since call logs had traced him being in Area 43 around the hours of the shooting.

Through his testimony, Pika said he was drinking that night staring from City Centre and had stopover at Area 10 Pacific Mall a neighboring area to area 43 around 23:00 hours. He then proceeded through Malawi College of Accountancy road heading to Area 10 crossroads where traffic lights are he took M1 road and drove to Area 47 at Bwandilo where he continued drinking at Chez-Mtemba till early hours of September 14.

Kuyere
Explanation from Kelvin Kuyere, Radio Network Planning Manager at Airtel Malawi throughout cross-examination in chief and during cross examination with first and second accused maintained that a person driving from City Centre passing through Capital Hotel to area 10 then proceed to Area 47, one’s cell phone is likely going to register network towers for Capital Hill, area 10, area 18 and area 43 tower which is at Petroda filling station near area 30 and very close to Area 10 Pacific Mall.

He said it most likely because very often signal from separate network towers in very close areas do overlap just to make sure that a subscriber is fully covered.

However, Kuyere contradicted himself during cross examination with State when more than once said was “certain” that Pika was outside range of coverage area of Area 43 tower. He also told court that it was not likely that Pika phone could be picked by far and weaker signal from Area 43 when stronger signals from Area 10 and other nearby towers were at off-peak hours which normally begin after 19:00 hours to the next day 09: 00 hours.

In his explanation, Kuyere said only when a closest tower is experiencing loading, the tower at far distance offering weak signal is allowed to take users. He emphasized that normally, when making a phone call network automatically decides cell tower offering best signal but in cases where there is loading, the network pushes subscriber to the next cell even if that cell is offering weak signal.

But he emphasized that during the off-pick hours closer tower always offer strong signal and it is therefore not likely in such circumstances that cell phone can pick far and weaker signal.

He also told court during cross examination of both first and second accused persons that call logs cannot be used to locate actual position but to locate general locality of subscriber within the radius of the tower. He emphasized that call logs must be used along with GIS application.

Saturday 13 February 2016

Mphwiyo Shooting Case: Pika Denies Presence At Crime Scene














Pika Manondo, second accused in answering conspiracy and attempted murder of shooting Paul Mpwhiyo has denied presence in area 43, residential area of the victim and where the shooting happened in the night of September 13th 2013 as call logs trace him using a network tower of area 43 same night.

The second accused now in his defense was being cross-examined by prosecution on Friday morning especially to clarify his movements and calls he was making prior and after supposed hours Paul Mphwiyo was shot at the gate of his house in area 43.

It is suspected that Paul Mphwiyo who survived the shooting was shot between 23:00 hours and 24:00hours just outside the gate of his house in area 43.

With support of call logs and network tower location, Pika is traced to have used a network tower of Area 43 at 23:12 hours and other call logs indicates that he constantly exchanged calls with third accused Raphael Kasambara.

The State told court that it believes that Pika was in area 43 between 23:12 hours and 00:00 hours. 

However, the accused denies being in area 43 that night saying he was all night drinking in several bars with friends. 

When the question was put before him of his whereabouts between those hours of that night, Pika said was drinking on September 13th , and that level of his awareness was just “fairly high” but “not drunk.”

While admitting being tipsy with number of bottles he had drank Pika indicated that he could not remember exact times of when some events happened but recall making movements earlier that evening particularly from Chameleon bar to Chez-Temba night club via Pacific Mall in area 10 (neighboring area to area 43) where he stopped by at Vision Gaming club.   

Pika explained that he moved from Chameleon bar that night to Chez night club because he wanted to drink closer to home in area 47.

He has told court that he will bring Gostern Chinseu, one of the persons he met while clubbing at Chez-Temba that night. The issue of this witness however, brought some misunderstanding when State had asked Pika if that person is coming as an alibi witness.

Pika also indicated that after clubbing he went home but still could not recall precise time he left the club, “From Chez-Temba I did not go to any other place other than home in area 47” he insisted

He further told court that the morning of September 14th, he traveled to Dedza district then back to Lilongwe the same morning and went straight to hospital to see his friend Paul Mphwiyo. But Pika said could as well not recall exact time he wake up and left home for Dedza. 

Pika indicated to court that most of the questions from State were assumptions and at one point, he asked State to bring a witness who had seen him being in Area 43.

Apart from denying presence in residential area of the victim during the night of shooting, throughout the cross-examination with state, Pika denies possibility of some of the movements as call logs indicates.

He said it is impossible that him could at 23:12 hours be in area 43 then at 12:37 hours being in area 32 (near MCP House/Head Quarters) and two minutes later at 12:39 hours being in area 47 sector 2 as call logs indicates. Same call log later trace him making call at 12:47 hours in area 11 and therefore the accused maintains it was not possible that one can travel from one place to another within such a space.

But state told court that it suspects that such was the case because the accused was driving so fast and that since it was in the middle of the night with possibility of no traffic, he was therefore able to travel fast within those places while network towers capturing him as he was making constant calls.

It was also revealed in court that the defense are going to call Airtel experts to tell court the best and accurate technology used to precisely establish position of the subject making or receiving phone call.

Kasambara (in jacket)


















According to explanation made by third accused, Raphael Kasambara when the state was continuing cross-examining Pika on the call logs, the Airtel experts who came in court last year, were only analyzing frequency of the conversations and location of network tower and therefore it implied that they were not precisely locating the distance the subject was from the tower at the time of making or receiving the phone call.

Kasambara indicated that the correct and precise technology to locate a person is cell phone GPS which defense would like the Airtel experts to explain more when they come back to court.

Kachale: questions Airtel new evidence 















“If Airtel will come to discredit themselves in this case then we will wait to hear from Airtel” reacted Director of Public Prosecution (DPP) Mary Kachale after listening to Kasambara’s explanation

The matter has been adjourned to March, 21st to 23rd March where the State is expected to continue with cross-examination with Pika. 

Also before adjourning, Court granted Raphael Kasambara to travel to South Africa for medication. Justice Micheal Mtambo allowed that lawyer Kasambara should travel on February 23 and return by February 29, 2016.

Thursday 15 October 2015

Airtel-Ding Service Getting Huge Response


Airtel Malawi says the newly launched internet top-up platform called Ding is now getting huge response from subscribers.


Airtel Malawi made partnership with an international top-up company Ding, to allow airtel subscribers able to top up their mobile phones or other phones of family and friends from every corner of the planet.


Acting Managing Director for Airtel Malawi, Charles Kamoto has revealed that since the service was launched in August, subscribers have now began to use platform in large numbers.


Said Kamoto; "Ding has been received very well. Actually the patronage is increasing by day particularly for travellers and also those who travel into this country and they want to buy airtime for themselves so are connect with airtel. At the comfort of their home are able to buy airtime over the internet using Ding.


So these groups of customers are the customers that are really benefiting from this service and is actually meant for them. Malawians who are travelling abroad, life is easy for them, they can buy for themselves as well as their relations."


While encouraging customers to utilize the Ding platform, Kamoto said Ding is user friendly and can help customers to top-up their phones while abroad or they want to top-up for their relations.

Saturday 10 October 2015

Airtel Malawi Launches Airtel Premier Plus Service

Airtel Malawi has on Thursday night, launched ‘Airtel Premier Plus’ a special tailored service and benefits program for customers from within Airtel Premier Program which kick-started 3 years ago.


Charles Kamoto
“We initially segmented some customers to Airtel Premier, but over time we also discovered that even the Airtel Premier category the needs are also different. So we have regrouped some from Airtel Premier to a segment Airtel Premier Plus” explained Charles Kamoto, Airtel Malawi’s Acting Managing Director at the grand launch of the service which took place at Bingu International Conference Centre in Lilongwe,


During the launch, Kamoto announced that the new service provides customers with a customized services and benefits in recognition of their value to the business.


“We have heard from you customers, the demand for a personal, fast and efficient one stop experience. With Airtel Premier Plus, our mission is to provide the best in class customer experience.” Said Kamoto


Kamoto promised that Customers in the program will be receiving “top promises” which includes Logo on handsets, a dedicated Relationship Manager, access to a Priority Call Centre Helpline 977, Doorstep service for fulfillment and Default Do Not Disturb services.


He added that Airtel Premier Plus Customers will also have some service discounts for accommodations, “We signed and sealed deals with various partners in the hospitality and lifestyle industries. You will enjoy customized discounts with our partners; Crossroads Hotel, Face Forward Beauty Parlor, Illala Cresta Lodge, Steers, Grand Palace Hotel and Buchanans Restaurants.”


Customers in this program are identified based on their value contribution to the business and their tenure with Airtel


“The patronage that you show to our network and your revenue contribution to our network will make you an Airtel Premier Plus customer. So, the more you stick to us, and the higher you use airtime you
will be upgraded to Airtel Premier Plus” said Kamoto


Kamoto has promised that Airtel will continue to provide more exciting services to its 3.5 million customers in Malawi and that the company is segmenting customers to meet customer needs.

Friday 11 September 2015

Airtel Life Insurance Subscriber Gets K500 thousand

Leonard Linyenga (left) receiving cheque

Mr. Leonard Linyenga becomes one of beneficiaries of Airtel Malawi’s Insurance scheme, ‘Three for Free’



Airtel health and life insurance policy is loaded with benefits of up to K500 thousand in life and accidental permanent disability cover and up to K50 thousand in hospital cash cover.



On Thursday morning, Airtel paid out insurance claim accumulated in the months of August. Mr. Linyenga, the only one life insurance claimer in the just ended month was presented with a symbolic cheque of K500 thousand. 


Rony: The product has been successful

Airtel Malawi Finance Director Rony Tohme before presenting the cheque to Mr. Linyenga said ‘Three for Free’ insurance has also been paid out to 8 hospital claims and that the product has been very successful since its launch in April this year.



“It is a successful product” he said while mentioning that as of this week the company has already reached 20% of its customer base.



Mr. Tohme then encouraged 3.5 million Airtel customers currently on the network to be on the scheme so that they realize benefit of having their life covered for free.



“Life is unpredictable” he said “but with this insurance, the 3.5 million Airtel Malawi customer can count on their subscription and airtime usage to secure the future of their families in a simple, yet effective and reliable way.”


Promise to bring more innovations 

He added, “We will continue creating these innovations for our subscribers as we have committed to our shareholders and to our lives” 



The company is providing the service in partnership with NICO Life and MicroEnsure and Tohme has since promised customers that both companies are fully prepared to provide the best health and life insurance services to the people of Malawi and offer peace of mind in times of need.



Airtel Malawi customers ages of 18 to 70 are eligible persons to enter in the scheme by simply dial *191# and follow an automated prompts available in Chichewa and English or call 191 to speak to customer representative.



With airtime top up of K500 or more each month, the subscriber will enjoy up to K500 thousand in life and accidental permanent disability cover and up to K50 thousand in hospital cash cover of hospital admission for 3 or more consecutive nights in any recognized hospital in Malawi.



In the occurrence of any of insured events, customer or their next of kin can call 191 to make claim. Airtel says benefits will be received within 72 hours after completion of all necessary checks.

Tuesday 8 September 2015

3.5M Malawians On Airtel


Airtel Malawi has disclosed that up to 3.5 million Malawians are now subscribed to its mobile network.



"Airtel continues to lead the way, it has now registered 3.5 million subscribers on its network thereby making the largest telecommunications operator in the country." Announced Airtel in a press statement dated 7th September 2015



Airtel Malawi was the second mobile telecommunications operator in Malawi and it rolled out its operations in 1999.



The company has since promised Malawians that it will remain committed in uplifting people's lives and comprehensively contribute to the development of Mother Malawi.



"Airtel shall substantially increase its investment in corporate social responsibility activities. Subscribers should also expect more people centred innovative solutions, services and products in as far as mobile telecommunications is concerned." Reads the statement



"With the feat of attaining a 3.5 million subscriber base, Airtel is so thankful to its customer for making the brand a champion of their lives. Airtel believes customers deserve all the credit for making this attainment happen." Adds the statement



Airtel Malawi has earned it's prowess in the market for spearheading the introduction of major innovative products and services on the domestic scene.



Not only that, Airtel has also been a darling to its customers through its various marketing promotions which have transformed lives of hundreds of thousands of individuals across Malawi.



The leading mobile telecommunications provider has also invested heavily in corporate social responsibility activities (in health, education, sports and arts) and these activities have been instrumental in developing the country, the welfare of people thereby underlining Airtel's leadership among the rest.



The 3.5 million subscriber mark attained in August 2015 therefore underlines Airtel as the biggest and largest mobile telecommunications provider in Malawi.



Globally, Airtel is the 3rd largest operator with over 333 million subscribers to its credit.

Thursday 3 September 2015

Airtel Tisanje Promotion Airtime Bonus Caused Congestion

Airtel Tisanje Draw numbers 

Airtel Malawi says it has stopped giving out airtime bonuses to customers through ongoing ‘Tisanje Promotion’ in a move to prevent network congestion.



The Malawi’s mobile premier, is running Tisanje Promotion where customers are entering the competition once they recharge their phones including sending and receiving Airtel money. But on top of the recharge customers were also getting airtime bonus.



However, customers were surprised since last weekend, receiving text messages from the company announcing “no airtime bonuses in Tisanje Promotion with immediate effect on 1st September 2015”


Masiye Mazaza 

But speaking in an interview, Airtel Malawi defends its decision saying the company wants to maintain quality service and listen to customers.



Airtel Money Marketing Manager Masiye Mazaza, said their call centre was overwhelmed with number of queries on network congestion particularly from customers that are not participating in Tisanje.



“With overwhelming response of over 600 thousand entries in a day, we actually foreseen more of this beyond our expectation and we do not want to have a situation where quality of service is compromised for the customer because of the bonus we are giving.” Said Mazaza



“Other customers that are not participating had raised complaints that these bonuses may be they will congest the network.” He disclosed



He then explained that since the bonuses expires in a day, customers were trying to finish their bonuses even if they do not have an important call, which in the end affected quality of service especially to someone making an important call.



“We do not want to compromise the quality of service which touches on everybody; those that are participating in the promotion and those that are not participating. Each one of them must still have a quality service at the end of the day.” He said



“So, as a listening brand we would want to make sure that we please our customers. We maintain the quality of the service but without changing the entry mechanics for the promotion because for one to enter they simply need to do the recharge and they will still earn the points that we promised.” Said Mazaza



Then Mazaza assured customers that though the company has decided to remove the bonuses for the Tisanje, this will not affect customers from earning their points once they recharge their phones.



“The bonus was just a token of appreciation on top of entry, for a customer to win in this promotion it just takes them to recharge and also to send and to receive money.



Though he mentioned that the company still has capacity to contain the problem even if it arises, but emphasized that it was necessary to listen to customers at the same time preventing possible occurrence.



When Aitel was launching Tisanje Promotion on 31st July 2015, Airtel Money Country Director, Francis Matseketsa assured customers that the company had already looked into issues of network congestion.

Wednesday 2 September 2015

Airtel Tisanje Promotion Winner Rescued On School Fees For His Children


One of the weekly winners in Airtel Tisanje Promotion, Langson Chipezeyani says Airtel has assisted him greatly as the prize money has become another source for school fees for his children.



Chipezeyani from Lilongwe in area 24, earns a living as a bricklayer and won K50 thousand prize money from the promotion during last week draw.


Tisanje 3rd Draw 

“I am very happy!” Chipezeyani shared his excitement in interview after being presented with symbolic cheque on Tuesday, during 3rd Draw of the promotion.



“I never expected to be one of the winners in this promotion” he added



But he explained that one of the most important part his win brought into his life is “school fees” for his children and said the money won from the promotion will go a long way.



“Am very happy mainly because, winning this money, Airtel has assisted me to pay school fees for my two children who are at secondary school. 



They are both in private secondary school. Each term am required to pay K15, 000 (Fifteen Thousand Kwacha) for each (translating to K30,000 per each term for his two children)” he said



Not only that, Chipezeyani also said, part of the prize money will be used to assist his parents.



The Mobile company, Airtel, has on Tuesday presented him with a symbolic cheque of K50,000 (Fifty Thousand Kwacha) together with another winner Pilirani Nthanga from Area 49 in Lilongwe.


Masiye Mazaza 

Speaking about the promotion, Masiye Mazaza, Airtel Money Marketing Manager, said the promotion aims at helping to grow Airtel’s bond with its customer base.



He also disclosed that the promotion is registering success following increase in number of people that are participating.



“There is overwhelming response in the number of entries that are coming through in this promotion. In excess of 600 thousand of entries, people recharging their phones using Zachangu, Scratch cards and Airtel money.” Said Mazaza



He added; “There are also entries through Airtel Money; which is sending and receiving money using Airtel Money. This overwhelming response is a manifestation that customers have received the promotion and they would like to win one of the prizes that we are giving out.”



Mazaza, is also mentioned that Tisanje promotion is also attracting new subscribers on the network.



During Tuesday’s draw, 56 customers walked away with K100, 000 each, two from each district. And the mobile company says following Tuesday draw, number of winners pocketing K50 thousand reaches 90.



There is 30 weekly winners of K50 thousand but the ultimate three winners in the promotion will each pocket a whooping K5 million. 

Saturday 1 August 2015

Airtel Malawi Launch Tisanje Promotion

Airtel Malawi has unveiled new promotion dubbed "Tisanje" where three grand winners will each walk away with Mk5 million translating to K15 million.



Airtel Malawi Country Director, Francis Matseketsa said the Tisanje promotion is aimed at bonding customers with the brand, increase recharges and add extra value to Airtel Money transactions.


Francis Matseketsa

He said to qualify and stand a chance to win, Customers that recharge their mobile account with K50 and above using Scratch-cards, Zachangu or Airtel Money will enter into the promotion by earning points for the draws.



On monthly basis, 56 lucky customers, that is 2 people from each district will win K100 thousand each. And 6 people will be winning K50 thousand on daily basis



“We would like to see our customers smiling all the way whilst enjoying Airtel service to the maximum.” Said Francis Matseketsa



“Tisanje as the name suggest is about reaping. All Airtel customers are bound to reap lucrative amounts of money every day, every month for as long as this promotions runs.”




Among other, Customer will be rewarded with Bonus minutes for recharges of K50 and above. Customers will also enter into weekly draw by sending or receiving money using Airtel Money. Short code 59999 and USSD code *599# will be communicated to the customers for checking points or unsubscribing from the promotion and all short codes are free of charge.



Tisanje Promition which starts this Friday,  ends on 25th October 2015.

Airtel Customers Can Top-Up Airtime From Across The Globe

Regardless of distance or location, Aitel Malawi customer can top-up airtime from anywhere across the globe.



Airtel Malawi through partnership with an international top-up company Ding, Ireland based, airtel subscribers will be able to top up their mobile phones or other phones of family and friends from every corner of the planet.


Imaan 

“The partnership complement our already established one network initiative which enables our subscribers to roam with the same number in all Airtel operating countries.” said Mr. Elias Imaan Airtel Malawi Sales Director when launching the service in Lilongwe.



“Topping up is not and should not be a night mare when you travel outside Malawi” he added



Airtel Customers need to log on to www.ding.com and download the application and will automatically get a borderless visa that will enable them top up their Airtel number. But more importantly one gets notification of the transaction through a text message as well as email message. 



The Airtel Malawi Sales Director also said apart from the internet platform, customers can top-up their phones or family and friends using recharge cards from all Ding retail outlets.



“As market leader, we shall keep coming up with wide range of innovative products and service that offer instant solutions that can be utilized locally and beyond” he assured



Ding is based in Dublin Ireland and is the World’s largest international mobile top-up provider that enables people anywhere in the world to top-up their mobile phone instantly. 



Among other attributes, Ding is directly connected to 350 mobile service operators in 30 countries with a global reach of 4 billion phones.



Speaking from a video call from Dublin, Marketing Officer for Ding, Odhran Ginnity downplayed fears of any interruptions saying the system is secure, fast and reliable. 

Saturday 27 June 2015

Airtel Promise to Make Every Dream Happen

Heiko Schlittke 

Malawi’s mobile premier, Airtel challenges Malawians to live their dream as the company can make it happen through its number of services offered to customers.



The company is now running a campaign dubbed ‘Its Now’ which wants to make every dream happen.



“This campaign is a call for action to tell people that it’s time now to live your dream to go for your targets and use the technology that is at hand to enable you to achieve that" said  Heiko Schlittke, Airtel Managing Director



He said "Airtel is not just a technology company but Airtel is a friend who is there to help achieving those dreams" 



Schlittke said through number of services that Airtel offer, including internet solutions and corporate social responsibility Airtel can help to make people dreams happen.



He said, with its internet anyone can do a research for any information, look for jobs or apply for a job and learn any skills.



“Take that step now and let Airtel be your partner in making your dreams come true” he said, “At Airtel, our core values echo this dedication to our customer’s success. Our vision is to connect inspired Africans to knowledge and opportunities. Our vision is to provide them the tools they need to propel this great continent into the future.”



He added; “Our values drive the way we interact with our customers and with each other”



“We would like everyone to experience our cutting edge technology at their fingertip. To enable them pursue their passions whenever it may take them because their dreams are our dreams too.” Said Schlittke 



"We want to be a friend for life for Malawians" he said saying Malawi should count on Airtel at all times.



Airtel Malawi launched ‘Its Now’ campaign on 16th June 2015, in the capital city, Lilongwe.

Tuesday 28 April 2015

Mphwiyo Shooting Case: State Has No Evidence Says Defense

Case To Answer Or Not Set This Wednesday 


The Lilongwe High Court has reserved a ruling to Wednesday this week on whether the accused persons in the attempted murder and conspiracy to commit murder of Malawi's former Budget Director, Paul Mphwiyo are guilty or not guilty.


Justice Michael Mtambo is expected this Wednesday to make his determination of whether to continue or discontinue with the having finished listened to oral submissions by both parties on Monday.


Meanwhile the judge is also expected to rule whether Oswald Lutepo should be acquitted in the case following acknowledgement by state that Lutepo was a mistaken identity by the witness who implicated him.


State and Defense were since Monday morning till afternoon making oral submission following written submissions made on 21st of April 2015 and that Justice Mtambo was expected to make a ruling following day on Tuesday however, this has not been possible because submissions ended very late in the day.


The defense, in its submission argued that the state has failed to provide substantive evidence to demonstrate beyond reasonable doubt that the accused had conspired and attempted to kill Paul Mphwiyo who happened to be their friend.


Defense lawyers, John Gift Mwakhwawa, Wapona Kita and self represented lawyer Raphael Kasambara have submitted that the case is a script written by Paul Mphwiyo as it has demonstrated that the lead investigator in this case Kankhwala Chilinda had failed to provide evidence that he had investigations following testimony of Paul Mphwiyo and other witnesses.


The defense further accused Chilinda for lying to court in many occasions and that the state throughout the case has been inconsistent including its witnesses.


The defense also attacked Airtel call logs indicating suspects communication web even the night when Paul Mphwiyo was shot, saying the investigator or the state had not at any point indicated or brought any witness to prove that the phone numbers found in the call logs belongs to any of the suspects.


The defense also pointed out lack of bringing material evidence especially a note which is said to have been written down by Paul Mphwiyo to his aunt bearing names of those that shot him. 


But in its submission, the state has maintained that it has never been inconsistent but some inconsistencies came in due to accused persons interference with state witnesses and threats.


The state further submitted that it brought enough evidence that reveals how the suspects were communicating prior and during the time Paul Mphwiyo was shot. Adding that Paul Mphwiyo who survived the attack on 13th September 2013, was a living testimony to tell who shot him.


The suspects in the case of attempted murder and conspiracy to commit murder of Paul Mphwiyo are; Dauka and his brother Pika Manondo, McDonald Kumwembe, Robert Kadzuwa, Raphael Kasambara and Oswald Lutepo

Friday 10 April 2015

Mphwiyo Shooting Case; Defense Critic Airtel Call Logs

The defense team in the ongoing attempted murder and conspiracy to commit murder of Malawi's former Budget Director Paul Mphwiyo have on Friday tried to explore loopholes  in the call logs brought by the three telecommunication savvy from Airtel Malawi. 



Starting on Thursday, three Airtel experts were analysing call logs made by suspects prior and after the shooting of Paul Mphwiyo in September 13, 2013 as he was trying to enter the gate of his house in Area 43.



Though, accused and self represented lawyer Raphael Kasambara had no question to ask Airtel experts, other three lawyers tried hard find out the validity of these call logs.



Oswald Lutepo's lawyer, Oswald Mtupila asked of possibility of editing the the call logs in the system. One of the expert said it is impossible to edit call records in the system but editing can be done once one gets the information from the system and tries to edit the document outside the system, but maintained that the system information remains intact.



John Gift Mwakhwawa representing McDonald Kumwembe asked in relation to the information which Kumwembe claimed of being outside the country at the time when the shooting took place. Kumwembe said he was in Mozambique and used Dedza boarder when going out and coming in of the country.



Mkwakhwawa asked if the  mobile telecommunication provider, Airtel could trace Kumwembe if in Mozambique had used a number which is not of Airtel network  and received a "no" reply. He then asked if it was possible for the mobile operator could trace network location of Kumwembe in Mozambique if her wife had called him using husband mobile phone number while at Dedza waiting to welcome him. But the Airtel experts said it was impossible to locate Kumbwembe.



Mwakhwawa questions came following the revelations that Kumwembe according to call logs, was in Malawi even the night Paul Mphwiyo was shot. Last month an immigration officer from Dedza boarder, Griffin Tembo also brought in the court a testimony that Kumwembe passport documents were not clear if he ever crossed the boarder as some very important details were missing in his travel documents.



However, Wapona Kita representing Pika and his brother Dauka Manondo and Robert Kadzuwa asked had asked several questions including possibility if the network towers can overlap. And the experts acknowledged that such, happens some times.



Later an affidavit from the Ballistic expert, Senior Superintendent S. B. Msambira was tendered in court. He brought three 9 millimetre empty cartridges found on the Mphwiyo shooting scene and there was a pistol in the plastic bag.

Airtel Experts Analyzing Communication Web Of Mphwiyo Shooting Suspects



  • Three Airtel Experts Appears in Lilongwe High Court for Call logs
  • They are identifying exact locations where the suspects were communicating and phone numbers used


Three telecommunication savvy’s from Airtel Malawi were in Lilongwe High Court starting on Thursday to interpret call logs presented previously by one of the lead investigator Kankhwala Chilinda in attempted murder and conspiracy to commit murder of the former Budget Director Paul Mphwiyo.

The three officials expected to continue their examination in chief this Friday, were explaining how the system identify network tower being used and recognize the subject making call or receiving a call.

Among others, they were revealing places where the suspects might have been when they were making their communication prior to the shooting of Paul Mphwiyo and after he was shot.

From the call logs which have different phone numbers of Mphwiyo shooting suspects and phone serial numbers, are indicating how some suspects were communicating from various places and exact dates and time including the length of the call. The call logs are also indicating that some suspects prior to Mphwiyo shooting began their communication even from Bvumbwe tower in the southern region, some places in Blantyre, Namadzi in Zomba, in Dedza Central region and some places around Lilongwe and at Bwandilo market in area 47.

One call log traces moving subject from Bvumbwe in constant contacts with a person in Lilongwe and the following day such persons called each other using one network tower located at Bwandilo in Lilongwe.

Other call logs dated between 12th and 13th September 2013, the further indicates that such suspects had communication using network towers of city centre, Capital Hill tower and Area 43 network tower.

However, it was explained that there are no machines that record conversations of individuals which could be used to listen to what the said numbers were trying to communicate at that time.

After examination in chief finishes this Friday, the defense is expected to begin and possibly finish with their cross examination on the same day.

Airtel experts are part of state witnesses because are the people who originated the call log documents therefore are in better place to tender the documents in court to show that they released actual documents and are the ones who originated the documents. Though Airtel had given such documents to the police but criminal law would not allow police to tender such evidence to prevent issues of forgery and tampering.